Shipping policy

The order shipping process will begin after confirmation of payment for the respective order.

Once the order is shipped, the customer will be notified via email with the assigned shipping number and a link that will allow them to track the order on the carrier's website.

Shipping information may take up to 24 hours, counting from receipt of shipment confirmation, to be updated on the carrier's website without any responsibility being attributed to BRUNET.

Delivery times differ depending on the order delivery area, with a maximum limit of four working days after order confirmation.

Orders are delivered from Monday to Friday, with the exception of local or national holidays, to the address that the customer indicates when placing the order.

Deliveries can occur on selected days during the summer period.

Indicating an incorrect or incomplete delivery address may result in the order being returned to BRUNET and lead to additional costs for the customer; For this reason, it is recommended that the customer always ensure that the delivery address, indicated when registering the order, is actually correct and complete.

Once the order has been registered, it is not possible to change the billing details indicated. The delivery address cannot be changed by BRUNET, however, you can change your address by contacting our carrier, requesting it to be changed. This order must be made as quickly as possible (within the carrier's delivery deadlines).